Summary of professional background
Hello there! My name is Alma, an ITIL v3 Foundation (IT Service) certified and has been passionately working as an IT Professional for 15 years. Recently, I've been specializing in service delivery, consulting, development and application level support of Content Management Systems for Media/Publishing industry.
My recent works were providing digital solutions for media folks for the last 7 years and ensuring the right features and innovation is implemented in the news portal.
Aside from my media experience, I possessed a strong, solid background in the Electronics Manufacturing company for 5 years in the Philippines. Pioneered the creation of the legacy system -- a customized Shop Floor System internally known as PRISM. An additional year was added to my manufacturing experience when I worked as Consultant for a manufacturing company Singapore. I became an outsourced Consultant in the leading Reinsurance company, providing maintenance on existing modules.
Also, I've also gained knowledge and skills in Real Estate investments, particularly in Foreclosure as well Scholarships and Grants information system.
As a customer-oriented, I am willing to do an extra mile for my clients and at the same time always looking forward to learning more and grow more in areas where my background experiences, talents, and skills will contribute and add value to operations.
Some major services that I'm offering.
Development of software or applications may it be web, client-based or database systems.
Dedicated in overseeing the delivery of application services ensuring consistent high performance and service level agreement (SLA) is met.
Helping clients in refining and establishing cost-effective and efficient delivery processes. Provided gap analysis and detailed user specifications and requirements.
Detail-oriented who loves documenting, organizing and doing presentations.
Below are some of the companies that I had worked with